
KACARE Achieves ISO 20000 Certification for Excellence in IT Service Management
King Abdullah City for Atomic and Renewable Energy (KACARE) has achieved the ISO/IEC 20000 certification for its IT Service Management System, awarded by the International Organization for Standardization.
This achievement highlights KACARE’s success in developing an advanced technological system that aligns with its strategy to leverage digital transformation in support of national goals in atomic and renewable energy, ultimately enhancing the quality of services delivered to beneficiaries.
The city’s attainment of this certification reflects significant progress in implementing an integrated digital strategy grounded in clear institutional policies and procedures, which enhances the quality and effectiveness of IT services.